Privacy and Policy

Information Collection

UCABis committed to protecting the privacy and security of your personal information. This privacy policy describes how we collect, use, share, and secure the personal information you provide when you use our services. It also describes your choices regarding use, access, and correction of your personal data.

Information We Collect

We collect information that you provide directly to us when you:

Make a booking through our website or over the phone.
Contact us for customer support.
Subscribe to our newsletters or marketing material.
Interact with us on our social media channels.
The types of personal information we may collect include your name, email address, postal address, phone number, payment information, and any other information you choose to provide.

Sharing of Information

We may share information about you as follows:

With licensed private hire drivers and vehicle operators to facilitate your travel services.
With our subsidiaries and affiliated entities for operational purposes.
In response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law, regulation, or legal process.
With your consent or at your direction.
We do not sell personal information to third parties.

Data Security

We implement appropriate technical and organizational measures to protect the personal data that we collect and process. The measures we use are designed to provide a level of security appropriate to the risk of processing your personal information.

International Transfers

We are based in the UK and we process and store information in the UK. Therefore, we transfer, process, and store your information in the United Kingdom, where privacy laws may be different from those in your country.

Your Rights

You have the right to:

Access, correct, update, or request deletion of your personal information.
Object to the processing of your personal information, ask us to restrict processing of your personal information, or request portability of your personal information.
Opt-out of marketing communications we send you.
Withdraw your consent at any time if we have collected and processed your personal information with your consent.
To exercise these rights, please contact us. We will respond to your request within a reasonable timeframe.

Changes to This Policy

We may update this privacy policy from time to time in response to changing legal, technical, or business developments. When we update our policy, we will take appropriate measures to inform you, consistent with the significance of the changes we make.

Contact Us

If you have any questions about this privacy policy or our data practices, please contact us at the above-mentioned email and phone number.

For more detailed information on data protection laws in the UK, please refer to the Information Commissioner's Office (ICO) at https://ico.org.uk.

This privacy policy has been drafted with brevity and clarity in mind. It does not provide exhaustive detail of all aspects of UCAB's collection and use of personal information. However, we are happy to provide any additional information or explanation needed.